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The Crisis Interface

Welcome to my blog – it is a blog for thinkers and innovators who are interested in crisis management, crisis and incident leadership, organisational resilience, business continuity, disaster and related risk topics.  My goal in writing this blog is to crystallise thoughts on interesting topics and have open conversations.   I welcome comment – please go for it or contact me.  Views expressed on these pages are my own.

Crisis Posts

Crisis and BCM exercise design

January 10, 2018
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There is often a discussion as to what format the exercise should be. Some sponsors want a no-notice mega event’ to ‘test’ people. The Sponsor wants to expose people to the full blaze and reality of what a crisis would be or their perception of what a crisis would be
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Major organisational crises – possible learning from reviews (1) – the WHO (H1N1 and Ebola)

December 07, 2017
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This post is one of a series that discusses the possible lessons identified in post crisis reviews. The topic is the World Health Organisation (WHO) post event reviews from major health events. The WHO have carried out two major reviews following the H1N1 Pandemic and the Ebola outbre
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ISO 22316 organisational resilience, coping capacity and ‘anti-fragile’ – taxonomy

September 06, 2017
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Resilience is a word of the moment, it crops up in the UN, WEF and government. The introduction of the British Standard, BS65000:2014 and the ISO 22316:2017 has prompted debate around the concepts in these documents. This post, therefore, provides some thoughts on organisational resil
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BREXIT calls for scenario planning NOW

February 29, 2016
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In the UK we are now plunged into a crisis in the operating environment (a macro risk) and whatever your feelings are on the subject, the UK is set on a path to the 23 June 2016 yes/no referendum. The question for commercial organisations is what are the impacts of in or out? How shou
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Crisis management – mind the gaps: requirements v accepted practise v appetite

December 09, 2015
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The problem for crisis management preparation for major organisations put in simple terms is that the world has changed significantly in recent times. Change is accelerating and the executive management appetite to prepare for crises and what is known as ‘accepted’ practice is not ali
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TED talk on beating Ebola by Bruce Aylward WHO

March 19, 2015
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There is a very informative TED talk on beating Ebola by Bruce Aylward (albeit recorded in Dec 14 – I have just found it) – you can see his profile on the TED site. If you are interested in this topic then this is definately worth watching. Dr Aylward says there are 4 stra
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Why intervention is critical – for effective crisis and incident management – Ebola – what can we learn? Part II – Business continuity

February 24, 2015
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Following on from the Ebola blog Part I, here are some comments on 7 issues which surface from the case study. Each issue has a corresponding observations relevant for the BCM, crisis or security leader. However, these issues range from being positive to negative on a highly subjectiv
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Why intervention is critical – for effective crisis and incident management – Ebola – what can we learn? Part I Context

February 23, 2015
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There is no avoiding stating the obvious that discussing a high mortality disease which leads to a very horrible death is scary and unpleasant. If you have a low threshold for the unpleasant then skip this post now. Ebola meets the criteria of a ‘dread risk’. That is a risk that “has
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Improbable crisis - 2 aircraft crashes from the same airline and an A380

The difference that uncertainty makes in crisis management

November 20, 2014
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The BS11200 definition of crisis is: “an inherently abnormal and unstable situation that provides a threat to an organization’s strategic objectives, reputation or viability” The critical words being the threat to strategic objectives i.e. it impacts on business strategy and viability
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Recent Posts

Crisis and BCM exercise design
Jan 10, 2018
Major organisational crises – possible learning from reviews (1) - the WHO (H1N1 and Ebola)
Dec 07, 2017
ISO 22316 organisational resilience, coping capacity and 'anti-fragile' - taxonomy
Sep 06, 2017

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